Commercial configuration

A quote built from how you work

There is no public rate card. Price varies according to seats, AI consumption, and the features used in the workspace.

Three things set the figure

Everything else in the proposal is a choice inside these three.

  1. A

    Seats

    Named people who sign in. Team size changes the platform line and the per-user band. We quote the band that fits — we do not publish a calculator.

  2. B

    AI consumption

    Indexing, search, clipping, recognition, and vertical render draw from a contracted pool of AI hours. Overage and the volume curve are locked in the proposal, not on this page.

  3. C

    Features used

    Modules, distribution depth, storage beyond the included allowance, support plan, and one-time implementation. You pay for what the workspace actually runs.

Optional features and modules

Each module is a switch in the configuration. Turn on only the work you need.

  • Uploading files with AI indexing

    Automatic metadata and description, language detection, summary, chapter segmentation, transcription, face recognition, and text recognition.

  • Smart clipping with AI

    Suggested cuts from the understanding of the file — a starting point, still under human review.

  • Studio for video and photo editing

    The workspace for long-form and stills: timeline, keyframes, and storyboards generated at ingest.

  • Smart native content search with AI

    Natural-language and semantic search across video, audio, images, and documents.

  • Facial recognition with custom face training

    Train the library with your own faces so appearances can be recognized and tagged across the archive.

  • Image AI tools

    Background removal and AI-powered description on stills.

  • Studio Pro

    A professional timeline editor with multiple tracks and synchronized transcription.

  • Collaborative collections

    Shared collections with collaborative access and team permissions.

  • Auto vertical video render

    Reframe horizontal video to vertical with face detection, key-moment detection, and smart crop for social-ready output. Metered with AI consumption.

Content distribution

Choose how far media leaves the workspace. Packages stack — each one includes the layer below.

  1. No distribution package

    The library stays inside Arena Pro. Sharing happens by signed-in access only.

  2. Public sharing links

    Password-protected, expiry-dated public links for assets and collections.

  3. Basic content distribution

    FTP, AWS, Azure, and direct download — the storage and protocol paths already used in the product.

  4. Standard distribution

    Everything in Basic, plus social publishing. YouTube is available today. Other destinations are scoped to what is live in your workspace.

  5. Professional content distribution

    Everything in Standard, plus commerce and CRM destinations scoped to what is live for the tenant.

  6. Custom distribution

    A connector built for a destination that is not in the packaged set.

Storage

A base allowance is included with every configuration. Extra capacity is added in blocks when the archive outgrows that allowance.

The included pool covers ordinary use. Locked-in blocks sit on top. We do not publish sizes or unit rates here.

Support plan

Support is a separate line on the quote. It scales with how closely you want us next to the workspace — not with a public percentage.

Starter

  • Infrastructure monitoring

    Included

  • Email ticket support

    Included

  • AI chatbot

    Included

  • Phone and chat support

    Not included

  • Ticket volume

    Limited

  • Extra tickets

    Billed

  • Priority

    Lowest

  • Uptime SLA

    Not included

  • Response time

    Best effort

  • Support hours

    Office hours

  • Critical ticket coverage

    Office hours

  • Support performance review

    Not included

  • Proactive system analysis

    Not included

Basic

  • Infrastructure monitoring

    Included

  • Email ticket support

    Included

  • AI chatbot

    Included

  • Phone and chat support

    Not included

  • Ticket volume

    Moderate

  • Extra tickets

    Billed

  • Priority

    Low

  • Uptime SLA

    Not included

  • Response time

    Best effort

  • Support hours

    Office hours

  • Critical ticket coverage

    Office hours

  • Support performance review

    Not included

  • Proactive system analysis

    Not included

Standard

Often chosen

  • Infrastructure monitoring

    Included

  • Email ticket support

    Included

  • AI chatbot

    Included

  • Phone and chat support

    Not included

  • Ticket volume

    Expanded

  • Extra tickets

    Billed

  • Priority

    Standard

  • Uptime SLA

    Standard

  • Response time

    Guaranteed window

  • Support hours

    Office hours

  • Critical ticket coverage

    Office hours

  • Support performance review

    Periodic

  • Proactive system analysis

    Not included

Business

  • Infrastructure monitoring

    Included

  • Email ticket support

    Included

  • AI chatbot

    Included

  • Phone and chat support

    Included

  • Ticket volume

    High

  • Extra tickets

    Billed

  • Priority

    High

  • Uptime SLA

    Standard

  • Response time

    Faster window

  • Support hours

    Extended

  • Critical ticket coverage

    Around the clock

  • Support performance review

    Periodic

  • Proactive system analysis

    Not included

Enterprise

  • Infrastructure monitoring

    Included

  • Email ticket support

    Included

  • AI chatbot

    Included

  • Phone and chat support

    Included

  • Ticket volume

    Unlimited

  • Extra tickets

    Included

  • Priority

    Highest

  • Uptime SLA

    Premium

  • Response time

    Around the clock

  • Support hours

    Around the clock

  • Critical ticket coverage

    All tickets, around the clock

  • Support performance review

    Frequent

  • Proactive system analysis

    Included

One-time implementation

Recurring lines start after kick-off. These sit beside them, quoted once.

  • Professional services

    Configuration, workflow design, and the work that is unique to your stack.

  • Content migration

    Moving the archive in, with the indexing and structure you actually need.

  • Onboarding

    Training the people who will ingest, find, cut, and publish.

Tell us the seats, the AI load, and the features you need

We will map one real workflow and return a configuration — not a generic slide deck.

Talk To Us