Privacy policy

Data controller

Arena Pro is a product of Video Stream Networks S.L., the company acting as data controller for the personal data collected through this Site, with registered address at Carrer de la Tapineria, 10, Ciutat Vella, 08002 Barcelona. Every reference to Arena Pro in this policy is a reference to that company acting under that name.

Data collection and processing

Arena Pro (hereinafter Arena Pro, the Web or the Site) informs users that the personal data collected — by different means such as Arena Pro applications and software, surveys sent to the interested party, information request forms, online chats and publicly accessible sources — is subject to automated processing and is incorporated into the corresponding record of processing activities, owned by Arena Pro.

The collection and automated processing of personal data is intended to maintain the contractual relationship established with Arena Pro, as well as to support information, training and commercial tasks — the latter always identified as such — in addition to other company activities.

When Arena Pro acts as data processor

When Arena Pro acts as the data processor, it assumes the obligations established in the GDPR, and states that it will only process the data according to the instructions of the data controller and that it will not use or apply it for purposes other than those set out in the contract signed for that purpose.

Commercial communications

Arena Pro also informs users that, where this has been expressly authorized, it may use the email address provided to keep you informed of its commercial news and its various promotional offers. If at any time you would like to stop receiving commercial communications, you can write to privacy@arenapro.ai with “GDPR Cancellation” in the subject line. Consent may be revoked at any time.

Your rights

You may at any time exercise the rights recognized in the current regulations: access, rectification, erasure, restriction, the right not to be subject to individualized decisions, and objection. You can exercise these rights by sending a written communication to Carrer de la Tapineria, 10, Ciutat Vella, 08002 Barcelona, or by email to privacy@arenapro.ai.

You can also exercise these rights under the terms established by the applicable regulations, which you can consult at www.aepd.es.

Accuracy of the data you provide

The user of the Site will be fully responsible for the validity and accuracy of the information provided, and the owner of the website will be acting in good faith as a mere provider of the service. Where you provide false data, or data belonging to a third party without their consent to do so, the owner of the website has the right to remove that data from the website immediately in order to protect the rights of whoever owns it.

Confidentiality and security

Arena Pro is committed to fulfilling its obligation to keep personal data confidential and its duty to keep it safe. To do so, Arena Pro will take all measures necessary to ensure the security of personal data and to prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which it is exposed.

The website has the information security measures generally used to prevent unauthorized access to personal data.

Acceptance of this policy

Please read this privacy statement carefully before using this Site: it explains how we process your personal data and how we use cookies. Use of this Site implies acceptance of this privacy policy. Otherwise, do not use this Site.